Following up our previous announcement on Kinokuniya Plaza Indonesia’s phone line (read here), we are pleased to announce that the problem has been resolved.
Our customers can now call to the direct number +62-21-3192 6801 to contact the store.
We will update our information pages accordingly with the new number.
Once again, we apologize for any inconveniences that have been caused during the disconnection of the phone lines in Kinokuniya Plaza Indonesia store and thank all of our customers for their patience and understanding.
We would like to announce to our customers several changes that are happening to our store in Plaza Indonesia.
Earlier this month, Debenhams Department Store, inside which Kinokuniya Plaza Indonesia store is located, has closed down. Despite the closure of Debenhams, Kinokuniya will continue to exist in the mall and will not be moving anywhere. However, we are not without a few issues to deal with and we will even have to undergo several changes that might be a little confusing for everyone. In this case, we apologize in advance for any inconveniences that might occur.
We regret to announce that one of the difficulties we are currently facing is the cutting down of the telephone lines of our Plaza Indonesia store. Any customer who tries calling to the previous numbers listed in our business cards, catalogs, corporate advertisements and other publications will definitely have trouble connecting to Kinokuniya Plaza Indonesia. Rest assured, we are not sitting quietly and doing nothing. We are doing the best we can to reinstall communication lines to Plaza Indonesia.
We kindly ask our customers to not use the following numbers anymore:
+62-21-3192 6522, +62-21-3192 6853 and any of their extension numbers
Meanwhile, the following numbers will be available again soon:
+62-21-3192 6801, +62-21-390 6795
On the meantime, please do not hesitate to contact us through our other branches in Jakarta Store (Plaza Senayan), Pondok Indah Mall-2 and Grand Indonesia (see this post for details) for any inquiries regarding books, events and promotions. You can also still write to our corporate customer service address to address your concerns and requests: firstname.lastname@example.org
Once again, we apologize in advance for any inconveniences. We will keep all of our customers updated on the situation.
Hello and welcome to Kinokuniya Indonesia’s Blog, powered by WordPress.com.
This blog will be updated weekly with news and information regarding events, programs and special promotions that take place in Kinokuniya Indonesia stores.
For your information, Kinokuniya in Indonesia now has 4 stores, located in 4 popular malls in Jakarta. Our flagship store, Kinokuniya Jakarta Store, is in Plaza Senayan and our branches can be found in Plaza Indonesia, Pondok Indah Mall-2 and Grand Indonesia.
Kinokuniya Jakarta Store
SOGO Dept. Store 5th Floor
Jl. Asia Afrika no. 8, Jakarta 10270
Tel: +62-21-579 000 55/75 (ext. 523)
Kinokuniya Plaza Indonesia
Plaza Indonesia 3rd Floor
Jl. M.H. Thamrin Kav. 28-30, Jakarta 10350
+62-21-3192 6801 (direct)
Kinokuniya Pondok Indah
SOGO Dept. Store Lower Ground
Pondok Indah Mall-2
Jl. Metro Pondok Indah, Jakarta 12310
Tel: +62-21-7592 0655/75 (ext. 423)
Kinokuniya Grand Indonesia
Seibu Dept. Store Lower Ground
Pondok Indah Mall-2
Jl. M.H. Thamrin no. 1, Jakarta 10310
Tel: +62-21-2358 0100/0106 (ext. 539, 513)
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Thank you for reading and hope you will be more informed by this blog!